4285 South Broadway
Englewood, Colorado 80110
303-789-5310
Hours: Tuesday thru Friday: 11AM to 6PM - Saturday: 11AM to 5PM
( 7 Blocks South of Hampden; 6 Blocks North of Belleview )
( Broadway & Quincy )
Serving the Denver area for over 33 years...
Click here for detailed area map
High Quality Audio and Video Equipment
Audiophile ~ Home Theater ~ Pro Sound Equipment
New and Used Equipment
Gold Sound Understands Value...
All equipment is selected upon a quality to value ratio weighted towards very good quality and a good price.
We're proud of what we sell... Unlike big box stores, we offer personal service and no hassle sales.
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Internet Sales |
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Internet Buyer Beware
For over 33 years, we have helped serve customers. When you buy a turntable here, we set it up for you, including mounting & aligning the cartridge & balancing the tonearm. Other stores & internet sellers usually can't, won't or don't know how to do this. Without proper set up, the turntable will not sound right, plus the cartridge & your records can be damaged. When you buy here, if a unit is initially defective, you get a new unit for no additional cost. When you buy a speaker here, we provide warranty service for two, three or five years, depending on the manufacturers' warranty. Internet sites require you to ship your speakers or turntable back, which is expensive, time consuming & easy to get damaged in transit. A customer once brought in a CD changer that had jammed. Since she bought it here, we opened it up & removed a Barbie doll toy part. Though certainly is not covered by warranty, we did the repair for free. Electronics bought from a non-authorized dealer do not have a factory warranty. Many units sold on line are B stock, broken units which have been returned. B stock units have a far higher failure rate & much shorter warranties. Sometimes we've had six phone calls in a row from people asking us to fix broken E-bay units. Each time the cost of repairs was far greater than the unit's value. Often major parts were missing, preventing proper functioning. Many times we had the same tape deck, turntable, etc., which work fine, for less than they paid on line. There are many scams on ebay & craigs list with amounts just under $500. Criminals know that the FBI & law enforcement will not pursue cases under $500. As a result, consumers are left with no recourse & junk equipment that they then try to re-sell. The broken amplifier becomes like a stale Christmas fruitcake that is forever passed around. This process continues until someone stops & takes the loss. Many times the equipment descriptions are false. I've seen early 1990s units described as beeing new or only a few years old. I've seen mono public address amps described as surround sound or stereo amps. An engineer who designs & builds amplifiers told me, "Every time I've bought something on the internet, it always needs work."
Other scams include putting a fancy name plate on a cheaper unit, using the wrong photo or a generic photo, or using photo shop to make a bad unit look good. I saw a McIntosh tube power amp described as mint that was not working, with extra holes drilled in the chassis & major dents, looking like it had been dropped from thirty feet onto concrete. There are many brands sold on the internet that you'd never find at a reputable dealer. Some have 1 or 2 ohm impedance, which can destroy receivers & amplifiers. Scam speakers often copy a well known brand like AR, Infinity, Klipsch or Paradigm, but are spelled slightly different to mislead or confuse people, like a Rolex watch spelled "Rollex". The misspelled "Rollex" or the misspelled speaker brands have no relation to the genuine brands. In some states, authorities have brought legal action against these brands. Often the criminals have a post office box, so that they can't easliy be found. When they get into trouble, they just switch to a different post office box. Visitors since Jan 2001  Copyright © 2008 GoldSound, Inc. . |
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