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4285 South Broadway
Englewood, Colorado 80110

303-789-5310
Hours: Tuesday thru Friday: 11AM to 6PM - Saturday: 11AM to 5PM
( 7 Blocks South of Hampden; 6 Blocks North of Belleview )

( Broadway & Quincy )
Serving the Denver area for over 33 years...

Click here for detailed area map

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  Gold Sound Understands Value...
All equipment is selected upon a quality to value ratio weighted towards very good quality and a good price.
We're proud of what we sell... Unlike big box stores, we offer personal service and no hassle sales.



Internet Sales
Internet Buyer Beware

     For over 37 years, we have helped serve customers. When you buy a turntable here, we set it up for you, including mounting & aligning the cartridge & balancing the tonearm. Other stores & internet sellers usually can't, won't or don't know how to do this. Without proper set up, the turntable will not sound right, plus the cartridge & your records can be damaged. Our prices are usually the same as most internet prices. 

     If a unit you buy here is initially defective, you get a new unit, at no charge. When you buy speakers here, we provide warranty service for the full length of the manufacturers' warranty, usually five years. Internet sites require you to ship your equipment back, which is expensive, time consuming & easy to get damaged in transit. 

    A customer once brought in a CD changer that had jammed. Since she bought it here, we opened it up & removed a Barbie doll toy part. Though certainly not covered by warranty, we did the repair for free.

  We've seen turntables that people have bought on internet auctions missing many parts, including the cartridge, head shell, tonearm counterweight, connecting cords, feet, etc. These parts can cost more than they paid for the whole turntable. Unless these parts are installed, the turntable won't play. Often, after spending hundreds of dollars for these parts, the turntable still does not work.  

   Many internet dealers do not provide a factory warranty. Many internet dealers sell B stock units, which are broken units that have been returned. B stock units have a far higher failure rate & much shorter warranties. 

   Since 100,000,000 people follow on-line auctions, the price paid is usually far higher than what we would charge for the same item. Freight charges are high & getting higher. Big speakers can cost hundreds of dollars to ship. Twenty years ago, people in Europe or Asia would often pay twice as much for many classic audio pieces as the going U.S. price. Now that inflated international price is the internet price. Many international people will look at the U.S. dollar like play money, or as fifty cent dollars. 

   Sometimes we've had six phone calls in a row from people asking us to fix broken internet units. Each time the repair cost was far greater than the unit's value. Often major parts were missing, preventing proper functioning. Often we've had the same equipment, working fine, for less than they paid on line. Most internet sellers don't have the original packing. Unless properly packed, a turntable will arrive in many pieces, or the McIntosh will come with a cracked faceplate. 
  

   Customers have looked at our shining vintage equipment, which looks like new & then asked, "How come everything I buy on the internet is rusty or dented or damaged?"

Unlike internet units, our electronics have many adavantages:

1] Every month, people call us with many electronic units that they want to sell or trade-in. We only buy the best of these & reject the other 98%.

2] We'll use our electronic test equipment to make sure everything is working 100%.

3] Before buying equiment, we'll leave units on for hours or even days to make sure there are no intermittent problems.

4] Since our equipment comes from our local customers, rust problems are virtually unknown. In most states, homes have dehumidifiers. In Colorado, the climate is so dry that homes have humidifiers to add moisture to the air. Here you'll see many 40 & 50 year old cars, not garaged. without rust. 
     
     There are many internet scams with amounts just under $500. Criminals know that the FBI & law enforcement will not pursue cases under $500. Often consumers are left with no recourse & junk equipment that they then try to re-sell. The broken amp becomes like a stale Christmas fruitcake that's forever passed around. This process continues until someone stops & takes the loss. Some people think that the sellers' rating system protects them. If a seller gets a bad review, many times they will close their existing account & open a new account.

    Often the descriptions are false. Twenty-year old units are described as new or only a few years old. Mono p.a. amps are called surround sound or stereo amps. An engineer who designs & builds amps told me, "Every time I buy anything on the internet, it always needs work."

    Other scams include putting a fancy name plate on a cheaper unit, using the wrong photo or a generic photo, or using photo shop to make a bad unit look good. A McIntosh tube power amp described as mint didn't work, with extra holes drilled in the chassis & major dents,   like it was dropped from 30 feet onto concrete.

Most of the turntables, cartridges & headphones that we sell are made in the U.S. or Europe. On the internet, most things are from China. When you buy at a local store, the money you spend tends to stay in your own community. 

    Many internet brands won't be found at a reputable dealer. Some speakers have a 1-2 ohm impedance, which destroys receivers & amps. Scam speakers copy known brands like AR, Infinity, Klipsch & Paradigm, with slightly different spelling, to mislead people, like a Rolex watch spelled "Rollex". The misspelled "Rollex" or speaker brands have no relation to the genuine brands. They'll claim to be worth  thousands, but are only worth $30.   

    In some states, authorities have brought legal action against these brands. Often the criminals have a post office box, so they can't easily be found. When they get into trouble, they switch to a different post office box.  

GOLD SOUND vs INTERNET

Gold Sound

Internet

Employee Experience 
30-40 years from all employees
Minimal

 

   

 

 

 

 

Used Warranties
90 days


As is; buyer beware

On-site Inspection & Audition 
100's of Receivers, amps, speakers,  amps, Turntables, etc. in our local store

Sight unseen & unheard

Affordable Audiophile Equip.
Parasound, Monitor Audio, Pro-ject, Quad, Cambridg
e, Wharfedale

PRO Audio
Pro JBL, Crown, Marantz, Denon, etc.


 

 

 

Speaker Components 
10,000+ in stock

 
Used & Classic Audio
100's in stock

Turntables 14 new models, 11 made in Europe or the U.S. 


NO

Tube Amplifiers new Vincent & Quad; many used tube amps 

NO

Cartridges, Needles / Stylus
100's in stock
NO

Cartridge Install              YES

Turntable set-up              YES

Local, in-store service
        YES
                                                  

NO

NO

NO 

Freight Charges                    NO
                                                   
Often
Freight Damages               NO                                                          
                                                   
Often                
  
Trade-up        YES                                                            
                                                  

NO

 

 
Trade-ins        YES                                                            
                                                  

NO

 



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